Today's blog post is a community service announcement.
For the hundreds of you that wondered where I was yesterday when there was no post......
You weren't wondering?
Really?
I would have wondered about you.
Apparently my fan base is still in the building stages.
No matter.
I did not post yesterday because I was in the midst of fixing a cluster xxxx of my own doing. As a personal service, I will share so that others don't have the same fate.
Show of hands. How many of you check your bank statement, credit card statement, cell phone, cable or electric bill every month?
Show offs!
Well, I will confess I do not. I have auto pay set up and balance billing on most of my regular bills so I do not even look at them.
Don't judge. I already told you there is a moral to this story so apparently I have learned my lesson.
Yesterday I was going through my on line statements for my cell phone. Those of you that know me personally, know that I am counting the days until my divorce from Sprint can be final. I was checking the statement to change the method of payment. That's when I saw it.
A charge for $9.99 for Ringtones
????????
I went back a few statements and realized the charge had been on there since MAY!!!
Knowing I do not have a fancy ringtone, I contacted Sprint customer service and "suggested" they remove the bogus charges and credit me for the other months.
I will say that the rep was very nice. She quickly cancelled the service and offered to try and get credit applied for past bills. She said she would send me a text message indicating it had been cancelled.
Knowing I hadn't done such a stupid thing as to order ringtone, I promptly had words with my DH suggesting he not do such a thing again!
Moments later I saw the text from Sprint. It was then I saw the other texts from the same number.
Had been coming for months.
All the way back to May when it showed the original text from Motime.
On MY phone.
Now before you get all high and mighty on me, I showed 4 texts from me-saying STOP.....I do not want this service.
Yes, I ignored the text I got every month that apparently were telling me to text STOP if I didn't want the ringtone service. I didn't read the text because I thought they were just advertising. I had already told them to stop in May...my bad.
Quick call to Motime..Requested an official END to the billing......Refund requested....Agreement....holding my breath.
So my friends, the moral of this story is....check your statements....pay attention to text messages...respond quickly.
And most importantly, if you have disposable income....feel free to send it my way.
OH, and PS...YES, I did apologize to my hubby for blaming him.
I was wrong.
This time.
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